Introduction:
Running Oracle databases on Oracle Database Cloud Service (DBCS) usually provides a stable and well-automated environment, but unexpected platform-level issues can still occur—especially when critical OS-level components are modified or removed. Recently, I encountered a serious problem where a DBCS compute node failed to start the database, and the stack repeatedly threw an ORA-07445 error during the startup process.
At first glance, the issue looked like a typical software or patch conflict, but after deeper investigation, it turned out to be something far more fundamental: the swap mount point and related configuration had been cleared or removed on the compute instance. Without an active swap device, several Oracle background processes failed during initialization, resulting in the ORA-07445 crash.
In this blog, I’ll walk you through the symptoms, diagnostic steps, and the exact solution that restored the instance.